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We offer Superior desktop support services to drive improvements and efficiencies for your business

Our Area of Expertise in Desktop Management

Desktop Management Services

Our Desktop Management Solutions includes developing a corporate dashboard using our tools such as Nagios

Transform your business with the help of our end-to-end Desktop management solutions

Sun Technologies’ Desktop Management solution makes space for your IT teams to focus on business objectives by taking complete ownership of administrative tasks that include troubleshooting end-user issues, management of IT infrastructure, and vendor management.  Our skilled and expert resources provide 24x7x365 remote infrastructure management services and proactive monitoring for the superior end-user experience. We also ensure your end-users receive maximum uptime of infrastructure for enhanced user productivity.

Our Desktop Management
Best Practices

  • Collaborative engagement model
  • Maximum uptime and seamless end-user experience
  • Well-organized IT governance
  • Increased Cost Efficiency
  • Security & Compliance

We provide professional services to support the following 24X7X365

Environment Administration

Environment Administration
  • Windows OS Upgrade
  • Patch Management
  • Application Deployment & Migration
  • Proactive Monitoring
  • Hardware Migration
  • Anti-Virus, Anti-SPAM Updates
  • Vulnerability Fix
  • Troubleshooting
  • Infrastructure Updates
  • Resources Expansion
  • Network Services like AD, DNS, DHCP, and Print Management
  • Client Backup & Recovery
  • OS hardening
  • Data encryption
  • Role / Profile maintenance

Asset & User Administration

Asset & User Administration
  • IT Asset Inventory management and Tracking
  • Software Compliance Reporting
  • Identity & Role-based Administration
  • User Administration
  • Vendor Management

Transformation Services

Transformation Services
  • Technology Refresh
  • Migration & Upgradation (OS and Productivity tools)
  • Desktop Virtualization
  • Image Management

Tools

hp service manager - tool expertise
Microsoft deployment toolkit (MDT) 2013
Microsoft System Center Configuration Manager - Tool expertise
nmon for Linux - tools expertise
Microsoft System Center Operations Manager
Solarwinds- tools expertise
Microsoft System Center - Virtual Machine Manager

Technologies

Linux - tool expertise

Desktop Application Support

Desktop Application Support
  • Microsoft applications support work
    • PowerPoint
    • Outlook
    • Excel
    • SharePoint
    • Access

Mail & Messaging Management

Mail & Messaging Management
  • Mailbox management
  • Folder management
  • Distribution list
  • Traffic management
  • Resource management
  • User management
  • Workflow Application management
  • Queue management

Tools

tool expertise - Quest

Technologies

tool expertise - UNIX

How We Work With You

Planning and Installation

Scheduled Maintenance

24/7 Monitoring

Patch Management

Our Key Principles of Desktop Management

Security

Authenticity

Privacy

Flexibility

Why Sun Technologies for Desktop Management?




Case studies

Case studies