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Case Study

Oracle Database support for the leading Retailer in US

Whom we worked with

Our client is one of the nation’s premier omni-channel fashion retailers. They are America’s Department Store, an iconic brand and retail industry leader. Their customers come to stores, e-commerce sites, and mobile app for fashion, value, and high-quality products.

Our Solution

  • Administering, maintaining and supporting databases on production environment
  • Developed highly effective maintenance plans, load balancing and disaster recovery strategies (Failover Clustering, Database Mirroring, Log Shipping, and Replication) for our clients to support critical databases
  • We managed the end to end execution of Oracle database migration and Up-gradation
  • Installed and configured advanced database security features

Challenges

  • Sales processing demands nonstop system availability. Each second of unexpected downtime results in lost revenue
  • To ensure continuous system uptime for all stores/ecommerce
  • Maximize performance, scalability, and security of critical customer/inventory data
  • Upgrade the version of Oracle database being used by the client
  • Ensure round the clock support

Impact

  • 24/7*365 access to database administration
  • Achieved significant performance improvement
  • Scalable and stable database architecture to support rapid growth in users and data

How we helped

  • 24X7X365 Support
  • Highly skilled resources deployed
  • Golden Gate Expert
  • Automated support process
  • Automated services using scripts
  • Good backup and recovery process
  • Performance tuning