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Case Study

Database Administration and Production Support for the Leading Financial Institution in New York State

Whom we worked with

A Leading Financial Institution in New York State. It is a Federally-chartered wholesale bank providing a reliable source of liquidity to financial institutions

Our Solution

  • Provided round the clock DBA Ongoing Support
  • Support Cloning & refresh process
  • Defined & Implemented complete database management strategy
  • Provided high performance database administration
  • Provided constant monitoring and maintenance
  • Golden Gate product support for replication

Challenges

  • Required high availability enterprise solution 24/7
  • Customer runs critical applications that can afford no downtime
  • To secure all the confidential / sensitive data in the databases
  • System downtime issues – multiple times in a day
  • To ensure DB’s stagnant at peak loads

Impact

  • Achieved over 99.99% availability ensuring almost zero downtime of operations
  • Substantial cost savings with several databases being supported by Sun Technologies’ offshore DBA team
  • Highly efficient in implementing enhancement procedures like Back up, Performance tuning, security management, Patch management etc.
  • Reduced Total cost of Ownership (TCO) and maximized ROI
  • Improved efficiency and productivity

How we helped

  • Provided 24X7X365 DBA Ongoing Support
  • Dedicated Highly skilled DBA Experts
  • Improved Automated Database support process
  • Provided Cross training on skills between the teams
  • Monitored dashboard 24X7
  • Provided both reactive and proactive models
  • Offered high quality database services