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Job Details

Job Title
: Technical Writer
Required Skills
: Excel, M365 tools, PowerBI, Servicenow, SharePoint, User Experience (UX), User Interface (UI)
Location
Duration
: 6 months

Job Description

Purpose:
This position is a technical writing expert, responsible for creating documentation (including presentation and videos) to support client Mobility Architecture and Engineering

Responsibilities:

  • Create documentation about technical subjects for technical and nontechnical audiences
  • Create scripts for video tutorials
  • Tests and updates existing documentation
  • Create infographics and screenshot markups
  • Adherence in-house style and branding guides
  • Work with Change Management to develop user guides and documentation
  • Write, edits, and modify existing or outdated documentation or instructions
  • Collect user data and feedback to determine areas of documentation that need revision and updating.
  • Develop User Experience (UX) and User Interface (UI) documentation and videos
  • Create and modify user and support knowledge articles
  • Independently gather information from subject matter experts to develop, organize, and write procedure
  • manuals, technical specifications, and process documentation
  • Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

 Qualifications/Skills:

  • Ability to write user-friendly and engaging copy about highly technical subjects.
  • Ability to understand and accurately translate technical information for a general audience.
  • Excellent problem-solving ability and attention to detail
  • Familiarity M365 tools (SharePoint, Excel, PowerBI.)
  • Familiarity with ServiceNow
  • BA in English, writing, communications, or curriculum development
  • Strong written communication skills.
  • 2-3 years of technical writing experience.

Required Details

Experience
: 2 – 3 years
Travel Required
: No
Clearance Required
: No

Contact Details

Contact person
: Mir Kumail Abbas
Email
: mirkumail@suntechnologies.com
Phone
: 678-403-0516
Website
: https://www.suntechnologies.com

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