All-In-One Scriptless Test Automation Solution!

Generic selectors
Exact matches only
Search in title
Search in content
Share on facebook
Share on twitter
Share on linkedin
Share on pinterest
Share on email

Job Details

Job Title
: Technical Support
Required Skills
: Basic trouble shooting routers/circuits, Basic Wi-Fi knowledge, Manage escalations, Technical Troubleshooting, Ticket Management
: Long Term

Job Description

  • Customer call receipt; first point of contact for Customers for problem recording.
  • Customer verification, problem validation and documentation.
  • Ticket Management.
  • Status customer on a regular basis.
  • Manage escalations.
  • Interface with internal and external Vendor.
  • Adhere to SLAs, processes and tools.
  •  Basic trouble shooting routers/circuits.

Required Details

: 03 to 05
Travel Required
: No
Clearance Required
: No

Contact Details

Contact person
: Dev Prasad
: 678-203-2574

Apply for Job

India Job Inquiry / Request Form

US Job Inquiry / Request Form