All-In-One Scriptless Test Automation Solution!

Generic selectors
Exact matches only
Search in title
Search in content
Share on facebook
Share on twitter
Share on linkedin
Share on pinterest
Share on email

Job Details

Job Title
: Service Management Specialist
Required Skills
: ITIL, Service Management
Location
Duration
: 6 Months

Job Description

Responsibilities:

  • Working knowledge of ITIL Framework, Capability Maturity Model Integration (CMMI)
  • Develop and maintain relationships through process improvements enabling business objectives
  • Educate and mentor organizational stakeholders on formal Service Management approach and benefits
  • Coordinate activities to improve service management delivery and capabilities
  • Partner with technology employees to identify and document and maintain an up-to-date catalog of technology services
  • Implement measurement tools to track results from service management improvement activities

Qualification:

  • Use Microsoft Office Suite (Excel, PowerPoint, Word, Outlook, etc.), Microsoft Visio and Microsoft Project
  • ITIL 4 Foundation. Advanced ITIL 4 certification – ITIL Specialist (CDS, DSC, HVIT, DPI)
  • Experience in leading/improving Service Management capabilities: Incident, Problem, Change, Configuration, Deployment, Release, etc

Required Details

Experience
: 5 Years
Travel Required
: No
Clearance Required
: No

Contact Details

Contact person
: Uday Bhandary
Email
: udayb@suntechnologies.com
Phone
: 678-675-1014
Website
: https://www.suntechnologies.com

Apply for Job

India Job Inquiry / Request Form

US Job Inquiry / Request Form