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Job Details

Job Title
: Sales Operations Coordinator
Required Skills
: Excel, Microsoft Office, Sales
: 3 months with possible extension

Job Description

Pay Rate: $26/hr – $28/hr, the pay rate may differ depending on your skills, education, experience, and other qualifications.

Featured Benefits:
• Medical Insurance in compliance with the ACA
• 401(k)
• Sick leave in compliance with applicable state, federal, and local laws

Work hours: 35 hours/ week (9am – 5pm EST)

  • The Sales Operation Coordinator executes on the Order to Delivery process, assortment and order management as well as participates in key customer meetings.
  • In delivering on the above, the Sales Operations Coordinator manages external communication with clients and internal communications with internal parties namely Customer Service, Logistics, Planning, Credit, IT, Marketing and Product.


  • Supports the Account Manager in the achievement of annual invoiced sales performances.
  • Facilitates and supports entire order process from order creation to invoicing.
  • Ensures best service level from receipt of orders for processing, allocation, to trouble shooting needed after receipt of deliveries to customers.
  • Tracks and maximizes Order to Delivery key performance indicators and establishes ad hoc dashboards to share with internal stakeholders (Supply Chain, Business Planning, Finance, Distribution centers).
  • Makes sure all orders received through all  devices are entered on time, to be quickly delivered.
  • Monitors the status of orders portfolio, ensuring orders are meeting customer fill-rate and shipping requirements. Acts as liaison with Credit/Pricing department to address all credit-related customer issues.
  • Acts as the project manager on NPI activities as bridge between Sales – Product/Marketing and Supply Chain.
  • Tracks past and future orders, updating all the Account Managers, Customers and Business Planners.
  • Actively participates in customer meetings assisting in the presentation of collections, assortment building and placing NPI orders five times a year.
  • Conducts and provides analysis of key performance indicators (KPIs) in relation to the order Portfolio of the company (locally in Atlanta and overseas) across different customers.
  • Communicates in a timely and clear manner to customers’ inquiries via email and/or phone.


  • Associates Degree
  • 2+ years related work experience
  • Strong customer focus
  • Organized and analytical
  • Excellent communication skills verbal and written
  • Ability to work efficiently in a fast paced environment
  • Strong PC skills, including Excel, Word and PowerPoint
  • Strong time management skills
  • Ability to work independently
  • Attention to detail and accuracy
  • Innovative thinking
  • Strong interpersonal skills; ability to work well with all levels of internal leadership and staff
  • Places a high priority on responsiveness


  • Bachelor’s degree in Business Administration or related field
  • Past experience with retail or buying
  • SAP knowledge
  • Supply knowledge and EDI
  • GXS Catalogue knowledge
  • Microsoft Access experience

Required Details

: 2-3 Years
Travel Required
: No
Clearance Required
: No

Contact Details

Contact person
: Uday Bhandary
: 678-675-1014

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