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Job Details

Job Title
: Onboarding Specialist
Required Skills
: Onboarding, Onboarding Tasks, Project Management, Servicenow, System Integration
: 10 months

Job Description

The Onboarding Specialist is an individual contributor working on the development, maintenance support and enhancement of BTS on-boarding, workspaces, business applications and at times providing specialized technical or business knowledge to Information Technology projects.


  • Performs work using existing standards, methodologies & processes and understands other systems/business processes relationship to each other.
  • Serves as primary representative for BTS New Hires Onboarding Process
  • Develops and maintains supportive, productive, and effective relationships with BTS organization to gather knowledge of BTO Onboarding Process (Holistic View).
  • Consults with business functional areas to develop understanding of the varied and complex business needs supported by the system(s) [BluPrint, Active Directory, Pathway, and ServiceNow] and determine how changing business needs will affect the system(s).
  • Understands the role of the system in the big picture and provides ideas and recommendations regarding the evolution of the system(s) [BluPrint, Active Directory, Pathway, and ServiceNow].
  • Responds to questions and influence users regarding current and potential system inputs, processes, and outputs. Conduct research and analysis into evolutions of the systems supporting business processes.
  • Develop detailed New Hire requirements, system documentation, workflow procedures, and data modeling. Negotiate plans, time frames and trade-offs while ensuring client understands the results of the project.
  • Reviews and routes requested system errors.
  • Partners with appropriate support personnel related to Onboarding and Facilities
  • Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
  • Produces requirements timelines, and graphics using advanced functions of a personal computer, as needed. Creates presentations and reports from existing data.

Required Details

: 6 years
Travel Required
: No
Clearance Required
: No

Contact Details

Contact person
: Lakshmi Nara
: 678-310-1965

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