Responsibilities:

• Provides complete system administration for the company’s Kronos Workforce Management system.
• Runs Kronos reports, analyses the data, and provides guidance on strategic directions (improvements, fixes, new projects).
• Works Remedy (support) tickets from key business owners.
• Collaborates with the brands to ensure appropriate mix of governance and assists with special project.
• Maintains system configuration and production, including the following:

1. Device Configuration and Maintenance
2. Kronos access issues
3. Holiday Annual Setup
4. Technical issues
5. Interface Changes
6. Table Mappings
7. Configuration Changes for example: PTO Policy Changes, Pay Code, Pay Rule, Work Rule, Attestation
8. Communication
9. Function Access Profiles

• Reporting Hyper finds
• Develops and maintains detailed documentation of processes and procedures.
• Collaborates with users to provide technical support, solicits ideas for system improvements and ensures adoption and ease of use.
• Partners with Kronos to make configuration changes when necessary.
• Performs routine quality checks (including SOX Audits) to ensure data accuracy, system health and metric measurement.
• Runs regular and ad hoc reports to monitor and audit timekeeping entries and edits.
• Assists on and/or leads brand projects as needed.

Qualification:

• Bachelor’s degree in Human Resources, Computer Science or Systems Administration
• 4 years of Kronos administration experience required
• Experience with system administration.
• Detailed oriented with strong analytical and problem solving skills
• Superior interpersonal and customer service skills.
• Medium Microsoft Excel skills required