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Job Details

Job Title
: Implementation Specialist
Required Skills
: Access Set up, Implementation, Onboarding, Validation
: 3 Months

Job Description

The ideal candidate will be responsible for the timely and accurate completion of key tasks supporting the successful implementation of new Small Business Clients with and/or on behalf of a team of Implementation Specialists. Responsibilities during this assignment can include

  • Supporting Implementation Specialist in all aspects of onboarding a new client.
  • Execute the preliminary steps to build a new client structure for implementation requests routed through shared Salesforce queue; using standard client set-up guideline(s) and process(es)
  • Benefit set-up validation in core Facets system and communicating to implementation owners any discrepancies with expected outcome
  • Execution of new client online portal access set-up, Virtual Benefit Fair; includes sending the appropriate communication email templates
  • Review incoming membership documents (Microsoft Excel and Word) to confirm accuracy in formatting and validity of data; includes communicating when updates are needed for successful membership enrollment and/or submission for processing.
  • Submitting membership documents via email to the appropriate department along with validating ID Cards for accuracy once membership has loaded.

Required Details

: 2-3 Days
Travel Required
: No
Clearance Required
: No

Contact Details

Contact person
: Uday Bhandary
: 678-675-1014

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