All-In-One Scriptless Test Automation Solution!

Generic selectors
Exact matches only
Search in title
Search in content
Share on facebook
Share on twitter
Share on linkedin
Share on pinterest
Share on email

Job Details

Job Title
: Human Resource Administrator
Required Skills
: Employee Relations, Federal and State Employment Law
Location
Duration
: 6 Months

Job Description

Responsibilities:

  • Provide exceptional customer service to managers and employees via e-mail and when needed telephone communication.
  • This includes responding to employee inquiries quickly, completely, and professionally.
  • Ability to understand and apply Company policy/procedure and applicable law, to effectively identify, prioritize, and issue resolution or escalation of cases within established timelines.
  • Efficiently intake all employee requests, and redirect, resolve, or escalate employee concerns. Effectively identifies when issue needs to be escalated to include additional management and cross functional partners.
  • Support Employee Relations with administrative oversight of the e-Service process. Application of critical thinking to review and assign cases based on tier matrix and risk assessment. Complete intake and case reassignment with objectivity while remaining unbiased.
  • Ability to navigate the back end of systems to provide support for revisions and uploads. Update, transfer, and organize pertinent information, communications, and policy within systems and websites.
  • Oversight of the Employee Relations hotline including, review of initial intake, case type evaluation, and case

Qualification:

  • Bachelor’s degree or equivalent experience
  • Employee Relations or related HR experience
  • Excellent collaboration, customer service, communications and interpersonal skills
  • Excellent written, verbal, active listening and comprehension skills
  • Ability to remain calm and demonstrate flexibility in high pressure situations
  • Strong consultative and analytic skills and ability to exercise independent judgment based on core policies and practices of the Company
  • Ability to analyse and review employee submissions in a neutral manner
  • Ability to maintain confidentiality
  • Strong critical thinking skills
  • Strong organizational skills
  • Strong attention to detail
  • Knowledge of Federal and State Employment Law
  • Computer skills – Excel and Microsoft Word are required

Required Details

Experience
: 3-5 Years
Travel Required
: No
Clearance Required
: No

Contact Details

Contact person
: Uday Bhandary
Email
: udayb@suntechnologies.com
Phone
: 678-675-1014
Website
: https://www.suntechnologies.com

Apply for Job

India Job Inquiry / Request Form

US Job Inquiry / Request Form