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Job Details

Job Title
: HR Specialist
Required Skills
: customer service, Excel, Kronos, Ms Office, Power Point, Word, Workday
: 12 Months

Job Description

Location : Irvine, CA or Lake County, IL

• Answer employee and manages questions related to HR processes, policies and general questions via phone, chat, or email
• Document all employee inquiries and transactions in case management tools as required
• Leverage knowledge databases and articles and other reference materials to answer employee and manager inquiries and resolve employee and manager HR transactions
• Maintain personal and organizational data in our HR system (Workday) and time tracking systems (Kronos and Workday)
• Navigate employees and managers with self-service transactions and processes
• Handle confidential and sensitive information
• Cooperate actively and closely with colleagues from other HRConnect teams (Payroll, Benefits, etc.)
• Cooperate with internal and external stakeholders (Business HR, Benefits, Total Rewards, Finance and other)
• May Participate in additional projects, continuous improvement workshops, or other initiatives
• Perform ad hoc projects, as assigned

• High School diploma required, Bachelor’s degree preferred
• At least 1 year of demonstrable experience in HR or customer service considered as an asset
• Strong written and oral communication skills
• French or Spanish speaker preferred but not required
• Strong customer service and interpersonal skills
• Familiar with HR service and processes as well as HRIS tools and systems
• Able to navigate computerized data entry systems and other relevant applications
• Ability to multitask and manage multiple priorities
• Have a continuous improvement mindset, strong problem-solving skills, and process oriented.

Required Details

: 1 year
Travel Required
: No
Clearance Required
: No

Contact Details

Contact person
: Mir Kumail Abbas
: 678-403-0516

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