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Job Details

Job Title
: Employee Relations Manager
Required Skills
: Benefits, Employee Relations, Labor
: 4 Months

Job Description


  • Utilize exceptional active listening skills to issue spot and ask appropriate follow up probing questions.
  • Assume lead investigative role for concerns of mid-level/risk complexity, as well as corrective actions and terminations.
  • Investigate issues by assembling all relevant facts, interviewing case critical witnesses, reviewing similar cases, and using knowledge, judgment & experience to recommend a course of action to brand leadership.
  • Handle complex and emotionally charged issues with composure by addressing the situation objectively and without bias
  • Consult with managers in writing and deliver feedback in a manner that motivates employees to improve, while also providing solid documentation for terminations (if needed).
  • Ensure Company policies and practices are followed consistently and fairly.
  • Interpret and apply applicable labor and employment laws, regulations and standards at the federal and state level for the U.S. and applicable laws of Canada and Puerto Rico.
  • Assist managers with diagnosing and resolving issues through proper questioning techniques and risk assessment.
  • Understand and apply Company policy/procedure and applicable law in consultation managers on best practices that reduces the risk of the Company.
  • Identify, prioritize, and resolve/escalate issues within established timelines; conduct investigations in partnership with HR Business Partners and Employee Relations Center of Excellence (as necessary).
  • Partner closely with Asset Protection to gain knowledge of store compliance and support corrective actions and terminations.


  • Bachelor’s degree or equivalent HR experience
  • 5 Years’ experience in Employee and Labor Relations or related field
  • 3+ Years of related Human Resources experience or proven record of business management experience
  • Demonstrated ability to handle extremely difficult or volatile situations/individuals effectively
  • Ability to conduct investigations in a neutral manner
  • Demonstrated ability to use sound judgment and maintain confidentiality
  • Strong organizational skills and attention to detail
  • Knowledge of Federal and State Employment Law

Required Details

: 5 Years
Travel Required
: No
Clearance Required
: No

Contact Details

Contact person
: Uday Bhandary
: 678-675-1014

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