• Ensure consistent usage of ER guidelines and company policies across International.
• Provide guidance and coaching for ER cases and situations led by International HR Managers as needed.
• Conduct investigations for complicated or sensitive ER cases.
• Applies employment law and policy knowledge to consult with Intl HR Managers, HRBPs or people managers to work through ER cases to positive resolution.
• Oversees data tracking and consolidation in our ER case management system.  Creates insights from data, using trends and metrics information to inform process and program improvements.
• Provides ER training to Intl HR Managers and HRBPs as needed Develop tools, training – processes for Intl ER topics
• Establishes a baseline for practical application of cases and is able to identify solutions for future cases with unique factors.
• Leads (sensitive or complicated cases) or supports Intl HR Managers on harassment, discrimination, hostile work environment and compliance hotline, DFEH/EEOC investigations. Ensures HR policies, procedures, and reporting are in compliance with local laws; develops, recommends and implements human resources policies to meet organizational needs.
• Identifies updates and documents processes and procedures. Partners with in-house counsel as necessary to effectively deal with possible conflicts related to employment practices.

Required Qualifications: 

• Ideally 5 years of HR experience, preferably within Employee Relations, Consulting or HR Generalist role – multi-national environment Comfortable working in matrix organization and dealing with multiple stakeholders
• Excellent critical thinking, problem-solving, analytical and decision-making skills.
• Bi-lingual must speak both Spanish and English must be strong in both written and verbal communication
• Flexibility with Time Zone requirements – required to support LATAM, Asia and Australia, therefore may be flexibility in their working schedule to align to different time zone.
• Strong consulting skills – influencing, collaboration, contracting and responsiveness
• Flexibility in dealing with ambiguity and ah-hoc requests