Working Hours: Hours are flexible and would include weekends. AM and/or PM shifts.

Job Description :

• Opening and/or closing units, supervising all employees who work in all aspects of board operations, and ensuring smooth, efficient and high quality service to board customers. Supervise employees in residential dining hall.
• Check in staff and cover shortages if necessary; train, direct, and coach all staff within assigned areas; ensure staff maintains high standards of quality, customer service, safety, and sanitation throughout service; ensure adherence to state and federal food safety guidelines; provide leadership and act as a role model to all staff; consistently uphold practices.
• Efficient, well-managed operations which adhere to high standards of quality, safety and health; well-trained, motivated workforce.
• Ensure excellent customer service throughout meal periods. Circulate throughout serving and dining areas and observe all aspects of service, product quality and availability, and appearance of space; address deficiencies immediately upon observation.
• Quality of food and service, and customer satisfaction levels optimized. Assist in merchandising/displaying products and offerings available in unit.
• Oversee attractive display of food, merchandise and decorative items in units; display high-quality, appropriate signage and labels as needed. All foods are displayed attractively and services marketing effectively.
• Assist with inventory control; assist with control of food and labor cost Ensure security of food, equipment and supplies; enforce proper portion control procedures; assist in checking in staff and covering shortages while maintaining target labor hours.
• Security of food, equipment, and facility; food and labor expenses kept within target ranges for optimal financial results. Ensure control of door access; maintain security of dining room and/or building.
• Assist with enforcement of policies related to dining hall admission and prevention of unauthorized access to space; open and/or close facility at beginning or end of service day.
• Security of dining hall, food and equipment is maintained.

Education:

• High School Diploma or GED acceptable.

Experience Required:

• Experience in leading and supervising staff.
• 2-3 years supervising staff