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Job Details

Job Title
: Billing Analyst
Required Skills
: billing, Excel, MS Access, Oracle, SAP, SQL
Location
Duration
: 4 Months

Job Description

Responsibilities:

  • Provide first application level phone/email support to customers
  • Analyse problems, answer questions and provide training about the software -Make basic customizations based on customer needs
  • Identify, test, and identify workarounds for bugs
  • Provide regular updates to customers on open support issues
  • Research issues dealing with 3rd party technology
  • Assist in editing of training materials and manuals
  • Evaluation of Java Code
  • Script Development and utilities

Skills & knowledge:

  • Java Based Web Applications -SAP understanding -Experience in System Development -Oracle database -Perl/CGI DESIRED
  • Excellent Knowledge of MS Access and Excel.
  • Understanding of Telecommunications a plus.
  • Business Analyst will be responsible for supporting analytics for bandwidth upgrades and other technical improvement projects for retail stores for bandwidth upgrades, the analyst will ensure billing ceases upon disconnection dates, runs weekly reports on billing status, and continues to seek opportunities to upgrade/save money on an ongoing basis.
  • Reporting for other technical projects will also be required.
  • Analyst must have the ability to build and use an Access DB to support data around project initiatives as well as be proficient in Excel for analysing billing data, running reports, etc.

Required Details

Experience
: 2-3 Years
Travel Required
: No
Clearance Required
: No

Contact Details

Contact person
: Uday Bhandary
Email
: udayb@suntechnologies.com
Phone
: 678-675-1014
Website
: https://www.suntechnologies.com

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