Provide Tier 2 & 3 support for escalated health and welfare issues not resolved by external vendors or the HR Connect service center.
Support includes employees, their dependents and retirees in the US.
Contribute to HR Connect initiatives, projects and goals.
Advocate for employees related to healthcare issues – work directly with the employee and vendor(s) to resolve claims issues.
Attend benefits orientations to present Client benefits and assist with FAQs.
Process billing for all benefit plans, including ASO and claims.
Support benefits enrollment and administration for international relocations and global assignees.
Provide data/documentation as required for plan audits and other projects as assigned.
Manage issues and data problems with retirement vendors who provide services to active and retired employees.
Provide primary support for retirement plan administration – 401(k)discrimination testing, manage contribution make-ups, support quarterly load in arrears reports, collect pension offsets, adjust service dates for rehires and contract conversions.
Other responsibilities, activities and projects as assigned
Leave of absence knowledge, CEBS or SHRM certification
Benefits Experience- 3 years.
Must have excellent business writing and oral communications skills.
Needs strong project management skills.
Must pay close attention to detail and accuracy.
Must be a proficient user of MS Word, PowerPoint and Excel.
Must work well in a team environment and also be able to contribute independently.
Must be self-directed and able to handle large, concurrent projects at the same time with minimal supervision.
: 3 years
: Mir Kumail Abbas
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.