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Case Study

Centralized payment gateway for one of the Leading Retailer in America

Whom we worked with

Our client is the largest home improvement retailer in the United States, supplying tools, construction products, and services.

Our Solution

  • Developed a solution with JAVA as a standard language to centralize the payment gateway
  • The solution was tested for first 100 customers provided by Client
  • Upon successful completion of the test, the solution was then implemented across all the Client’s customers visiting the stores
  • Implemented the Business Access Layer for supporting the Service Oriented Architecture of the Client’s ecommerce platform
  • Built a flexible environment to collate the different customers’ information from Client’s different retail locations
  • Built an enterprise ecommerce platform comprising of services deployment, admin panel to support multi-tenant web stores

Challenges

  • Lack of systems and processes to track the payments of all of client’s customers
  • Digitize and expedite the customer payments through a secured gateway
  • To reduce cost and accurately deploy a solution in a centralized and consistent manner

Impact

  • Centralized the whole payment processing system through a gateway
  • Secure and faster access to client’s webstores with seamless experience

How we helped

  • Understand the challenges involved in centralizing the process for payments for Client’s customers
  • A process was set up to define how the centralization of the payments will take place
  • Dedicated offshore software team to support the issues involved post deployment of the solution to enhance customer experience